July 20, 2018, 02:34:40 AM

Author Topic: Unable to check or cancel previous booked tickets in IRCTC website?  (Read 23921 times)

irctc

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IRCTC started cheating people now by bringing in the new website design? I am trying to check my previous booked ticket from my IRCTC account and somehow it doesn't show up at all. I want to cancel that ticket which is around 3K in total. What should I do now? Is there any complaint raised already?

Please help to resolve this problem.
« Last Edit: April 21, 2017, 12:21:10 AM by infomaniac »




Offline infomaniac

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Now first of all to make things clear. IRCTC is not trying to cheat or steal your money :D

I would say the team who have developed the new website design have forgot to think on this more than once which lead to this confusion even for a common man who works in IT field..

They have introduced a new option which says "Old Transaction History" in the new design which will bring us to the old site where you can check all your previous booked tickets. This option can be found only if we have patience..but who have that now? :P No worries you can just refer the image below for the same,



Once you click on the "Old Transaction History" link you will move forward to the older site which you will know the steps..
« Last Edit: April 21, 2017, 12:21:25 AM by infomaniac »

Gursharan Singh

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Thank you for sharing the details on "Old Transaction History". It is that time of the year when people claim LTA and the journey tickets are required to file such claims.

After having tried numerous times I am unable to retrieve the old booking history and this is as on 28/03/2017.
« Last Edit: April 21, 2017, 12:09:32 AM by infomaniac »

Offline infomaniac

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Hi Gursharan Singh,

Are you able to check the old transaction details by following the above step? or still facing issues?
« Last Edit: April 21, 2017, 12:22:07 AM by infomaniac »

Jaideep Kushwaha

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Where is "Old Transaction History" option? There is no option or login option on home page. how can I check previous booked ticket history

 
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