September 24, 2018, 09:56:18 AM

Author Topic: Error 1921 unable to do the Kaspersky Internet Security application  (Read 1319 times)

kaspersky

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I wonder if this problem can be solved at all now. I just wanted to uninstall the Kaspersky Internet Security application from my system but I am not able to do that because it just throws the error message as "Service Kaspersky Internet Security could not be stopped" with the error code 1921 problem.

What can be done for this now? Anyone provide me a solutions for the same?




Offline infomaniac

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Re: Error 1921 unable to do the Kaspersky Internet Security application
« Reply #1 on: October 13, 2013, 10:57:08 PM »
If the Kaspersky process still runs in the background you might end up getting this error. Now to fix the problem just follow the steps which are mentioned below,

STEP 1: Press Ctrl + Shift + Esc to open the Task Manager.

STEP 2: Select Processes tab -> Show process from all users should be checked.

STEP 3: Search for avp.exe process -> Right-click -> End process or End process tree -> Select Yes.

STEP 4: Repeat the same if you see any other process which is running with avp.exe.

STEP 5: Once that is done -> Run the uninstaller again and select Retry if you get the error which should work now without any problem.
« Last Edit: November 29, 2013, 01:49:11 AM by infomaniac »

 
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