July 20, 2018, 02:32:16 AM

Author Topic: What should I do if I am not able to install Samsung Kies software in my PC?  (Read 558 times)

mukesh

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I wanted to install the Samsung Kies software in my PC to sync up my Samsung mobile with it but now it just fails in the middle and then I am not able to start the installation again only after a restart. Why this is happening? Can someone please provide me the fix for this?




Offline infomaniac

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Now this problem usually comes in your system with Samsung Kies application when the Java application installed in your PC is not proper. Now to overcome this issue just follow the below mentioned steps,

STEP 1: Once the setup fails. Press Ctrl + Alt + Delete -> Open the Task Manager.

STEP 2: Select the Process tab -> Search for Kies process in the list.

STEP 3: Right click on the process -> Select End process which should close the installation completely.

STEP 4: Now download the latest Java version http://java.com/en/download/in your PC.

STEP 5: Once that is done. Restart your PC and again start the Samsung Kies application which should succeed and then connect your Samsung mobile to start the synchronization.

 
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